Shipping & Refunds

Shipping & Processing - Standard Products

All of our products are made to order. Processing time for most items is 1-3 days. Shipping time depends on your chosen shipping method at checkout. Our products are made in the U.S. and shipped via USPS. 

Shipping & Processing - Custom Orders

Processing time for custom orders and art depends on the item, quantity, and design method. Reach out to us at hello@rainbowsheep.com with your custom request to get more detailed information regarding lead times. 

Returns

Because all of our products are made to order, returns can only be accepted if there is a quality issue with your item. Please double check size charts, measurements, colors, dimensions, and shipping address before ordering. 

We will offer a replacement or refund in the rare event that there is a problem with your order, such as a damaged item or production error. Please email your return request with details of the issue to hello@rainbowsheep.com within 7 days of delivery.